Frequently Asked Questions

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How do I legally do this?

Navigating the legalities of short-term rental licensing can be complex and costly. With different regulations depending on the province, city, and even strata, obtaining the proper licenses can feel overwhelming. At Pasyal, we simplify the process for you. From understanding the rules to assisting you with the application, we ensure your rental complies with all legal requirements.

Who creates the listing, and where will it be posted?

A well-crafted listing is key to attracting guests and maintaining high occupancy. Based on your property’s location and unique features, we’ll create an engaging listing and post it on one or multiple platforms. With our extensive platform experience, we’ll ensure your property gets the exposure it deserves.

How will you price my property?

Setting the right price for short-term rentals is both challenging and essential. You don’t want to miss out on potential revenue, especially during peak times. Using our market expertise and advanced pricing tools, we tailor a pricing strategy that maximizes your earnings. With our help, you can potentially double or even quadruple your revenue, ensuring the best return on your investment.

How will it be marketed?

Optimizing SEO and understanding platform algorithms are vital for getting your property noticed. At Pasyal, we optimize your listing with targeted keywords to improve search rankings. For luxury properties, we also design a custom social media strategy that boosts both organic and paid reach, driving engagement and enhancing visibility.

How should I style my place?

Staging your property to highlight its unique features is critical for boosting bookings and guest satisfaction. Our design consultants provide personalized recommendations and templates to help your property stand out. A well-designed space leaves a lasting impression, helping you stay ahead of the local competition.

I want to ensure my property is kept in good order. How is that done?

We take property care seriously by enforcing strict house rules. With a minimum rental age of 21 and monitoring of any unusual activity, we maintain a safe and pleasant environment for both your property and its neighbors. Guests are fully informed of these rules during the booking process and receive a detailed house manual at the property to ensure they comply.

How do I set guests up for success? (5-star reviews)

Delivering a smooth check-in and check-out experience is key to securing 5-star reviews. Our team has extensive experience managing a variety of property types and lock systems, whether for condos, townhouses, or single-family homes. We offer expert guidance on the best solutions for your property, as entry issues can significantly impact guest ratings.

Who talks to the guests when they have questions?

Effective communication is essential for short-term rental success. Our team of dedicated hosts is available 24/7 to respond to guest inquiries, ensuring quick responses to avoid sub-par experiences and negative reviews. With Pasyal, your guests are always in good hands.

Who does cleaning, and how is the schedule managed?

A clean and fresh-smelling property sets the tone for a great guest experience and positive reviews. Our in-house professional cleaning team ensures that your property is spotless before each guest arrives, and we handle the busy calendar so there are no scheduling conflicts. Contrary to popular belief, frequent cleanings with short-term rentals help maintain the property’s condition. Plus, cleaning fees are covered by guests, not you.

What happens if there’s a maintenance need?

Our maintenance team is available 24/7 to handle any urgent or non-urgent issues that may arise. We pride ourselves on fast response times, typically within an hour, ensuring your property remains in top condition. While maintenance problems are rare in short-term rentals, our cleaning staff notifies us immediately of any issues, allowing us to fix them before the next guest arrives.

How will I get paid?

We handle everything and pay you out monthly, so all you need to do is collect the earnings. We’ll provide detailed revenue statements every month, and we offer direct deposits to your bank account for a hassle-free process.